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Issue 3, March 2004
Psychological & Social Sciences
Effects of Punishment Threats on Social Loafing
Jill Kunishima and Kasi Welte
Mills College
Advisor:
Dean Morier, Ph.D.
Mills College
Discuss this article!
Abstract
Social loafing has been formally defined as the tendency for people
to expend less effort on a given task when working in groups than
when working alone (Latane et al. 1979). Our research utilized punishment
threats as a way of decreasing the social loafing effect. Participants
were asked to generate uses for an object, either under the assumption
that they were working as an individual or as a member of a three-person
group. Participants in the punishment condition, whether in the
individual or group condition, were led to believe that inability
to reach a predetermined goal would lead to staying and repeating
the task with another object. By experiment’s end, it was
obvious that those under the threat of punishment generated more
uses than those who were not under threats of punishment. Also,
social loafing was observed, as participants in the individual condition
generated more uses for the object than participants in the group
condition. Punishment threats, however, did not decrease the social
loafing effect. This data suggests that the tendency for individuals
to social loaf is so strong that it persists even when under threats
of punishment.
Introduction
There will come a time in everyone’s life where they will
need to work as a member of a group. In the workplace, colleagues
are often required to work together on various projects, and group
projects and cooperation are highly valued in the educational system.
Previous research has shown that group work produces a phenomenon
known as social loafing — the tendency for people to expend
less effort on a given task when working in groups than when working
alone (Latane et al. 1979).
More than 70 years ago, Max Ringelmann became the first to formally
document the phenomenon now known as social loafing in an experiment
in which he had people pull on a rope either alone or in groups
of two or seven. Ringelmann measured how hard they were pulling
using a strain gauge, and found that those pulling alone pulled
harder than those pulling in a group. Latane et al. (1979) continued
where Ringelmann left off by conducting an experiment in which they
had people clap and shout, either alone or as a member of a group.
Participants in the group condition were told their effort would
be combined with the other members of the group, and all of the
participants wore headphones while shouting and clapping to keep
them from hearing other participants. Researchers measured how loud
the participants clapped and shouted and found that participants
in the group condition clapped and shouted significantly less loudly
than those in the alone condition. The researchers reasoned that
social loafing occurred because people assume that other members
of the group will not pull their own weight, and, therefore, they
should not work any harder than their fellow group members. In addition,
individuals may feel that, when in a group, their individual performance
will not be individually evaluated; if they slack off, they will
not be blamed, and if they place a great deal of effort on the task,
they will not be rewarded for their work. Following the Latane et
al. (1979) experiment, researchers in various fields became interested
in the phenomenon of social loafing and studied its characteristics
and ramifications. Of particular interest have been the factors
that may contribute to or diminish social loafing.
Harkins et al. (1980) argued that social loafing may occur when
participants believe they will be performing two tasks, one as a
group and the other alone. They reasoned that participants would
conserve their energy by not performing at their highest level in
the first task so that they would perform at their best on the second
task. They called this the allocational strategy. Their results,
however, were no different than the results found by Latane et al.
(1979). Social loafing occurred when participants worked only in
groups, and when they worked in groups and then worked alone.
One factor found to increase social loafing is the number of people
working on a given task. Petty et al. (1977) studied group size
as a function of social loafing and found that as the number of
group members increases, so does social loafing.
Charbonnier et al. (1998) looked at personality characteristics
as a function of social loafing. Their study measured how people’s
beliefs about their feelings of uniqueness affected their propensity
to socially loaf. Their findings suggest that people who scored
high on feelings of uniqueness were more likely to expend less effort
when working as a group.
Factors
that have been found to decrease social loafing include high levels
of social cohesion, task difficulty, task uniqueness, and identifiability.
Karau and Williams (1997) looked at the effect of social loafing
and social cohesion by having people work in groups on an idea-generation
task either as strangers or as friends. They found a high level
of social cohesion among friends, and people were less likely to
social loaf when working together. This experiment supports the
hypothesis that high social cohesion decreases the social loafing
effect.
Harkins
and Petty (1982) found that as tasks become more difficult and participants
perceive they can make a unique contribution to the task, social
loafing decreases. They had participants do a brainstorming task
in which they had to generate uses for an object. The object was
either determined to be difficult to generate uses for or easy to
generate uses for. Participants in the difficult object-group condition
generated more uses for the object and the uses were judged to be
more unique. This finding implied that social loafing occurs when
people feel that the task is boring or mundane and that their contribution
to the group is not unique.
Most social loafing research has found a common thread for why social
loafing may occur: identifiability. Lack of identifiability may
be one of the largest contributing factors to social loafing. The
theory of identifiability states that when an individual’s
performance is combined with others so that their contribution is
unknown, they will expend less effort. However, when their contribution
is identifiable, the social loafing effect decreases substantially
(Bartis et al. 1988; Harkins and Jackson 1985; Harkins and Szymanski
1989; Szymanski and Harkins 1987, 1993; Weldon and Gargano 1988;
Williams et al. 1981).
This study examines the role of punishment threats on decreasing
social loafing. A theory proposed by Williams and Karau (1991) called
social compensation could explain why punishment may decrease social
loafing. Social compensation suggests that, under some circumstances,
a person may work harder in a group because they fear others in
the group are performing below standard. This could be used to predict
punishment effects on social loafing, due to the fact that the individual
fears that he or she may be punished for the less than adequate
performance of others in his or her group.
The
literature on punishment threats on social loafing is very slim
— only two studies have looked at this relationship. Miles
and Greenberg (1993) examined punishment and social loafing among
high school swimmers. Researchers had members of high school swim
teams swim a 100-yard freestyle race as either an individual swimmer
or as a member of a four-person relay team. A difficult but feasible
time goal was set for both the individual and the relay team. The
punishment variable was a threat of having to do laps after the
timed trial that were either severe, moderate, or not a threat.
In the no-threat conditions, individual swimmers swam faster than
swimmers in the relay. However, when the threat of punishment was
introduced, there was no significant difference between individual
swimmers and team swimmers. An interesting interaction occurred
in this study: Swimmers in the individual-severe punishment condition
swam slower than all of the other conditions, except for the group-no
punishment condition. The authors concluded that the punishment
threats may have been a challenge to the swimmers’ freedom
to perform at a relaxed level; therefore, in a way of re-establishing
their freedom, they swam at a pace that was denied to them. Overall,
they concluded that threats of punishment attenuate the social loafing
effect.
George (1995) studied social loafing among salespeople with punishment
and reward by a supervisor. Punishment and reward were administered
by a supervisor at a major retailer as a way of decreasing social
loafing among salespeople. Salespeople worked in groups of four
to 10 people, and a group was operationally defined as people who
worked together, shared responsibilities, and worked for the same
goal. The study was conducted using a mail survey in which the researcher
asked participants to measure the extent to which their supervisor
engaged in contingent reward behavior, non-contingent reward behavior,
contingent punishment behavior, and non-contingent punishment behavior.
Social loafing was measured by a scale developed by George (1995)
and given to the participants’ supervisors, which they used
to rate the extent to which their employees engaged in social loafing
behavior. The author hypothesized that contingent reward and punishments
would decrease social loafing, while non-contingent rewards and
punishments would have no effect on it. He found that, while contingent
rewards were negatively correlated with social loafing, contingent
punishment seemed to have no relationship to social loafing. Non-contingent
rewards were not associated with social loafing, while non-contingent
punishment was found to be positively correlated with the phenomenon.
There were various problems with these two studies. The 1993 Miles
and Greenberg study looked at punishment threats and social loafing
in a natural environment where participants knew their group members.
The George (1995) study also looked at punishment and social loafing,
but was only able to base the findings on correlational evidence.
In short, the research methods which the two studies employed, may
have led to unreliable results. Here, we attempt to replicate the
findings of Miles and Greenberg (1993) while using methods similar
to previous researchers such as Petty et al. (1977), Latane et al.
(1979), Harkins et al. (1980), Harkins and Petty (1982), Williams
and Karau (1991), Harkins (1987), and Bartis et al. (1988). We hoped
to achieve control by holding conditions constant, and eliminating
potential confounding variables as much as possible. These practices
were not done in the other two studies looking at punishment threats
on the social loafing effect.
We
tested punishment threats on social loafing by placing participants
in conditions where they were asked to complete a cognitive task
either under the assumption that they were performing the task as
an individual or that their work on their task would be a cumulative
effort with two other people. The other variable we examined was
the effect of a threat of punishment: participants were either told
that if they do not perform at a specified standard, they would
be held back to run the experiment until they have reached the predetermined
goal, or they were not threatened with punishment. We predicted
that participants in the group-punishment condition would perform
significantly better than participants in the no punishment-group
condition.
Method
Participants
Eighty-two undergraduate and graduate students at Mills College
participated in an idea-generating experiment. Of the 82 participants,
76 were female, and six were male. The average age of participants
was 20.78 with a range of 18 to 32, with one person not reporting
their age. Ethnicity was measured by an open-ended question in which
45.1% identified as white, 6.1% identified as black or African American,
13.4% identified as Asian or Asian American, 14.6% identified as
Latin or Hispanic, 14.6% identified as mixed, 3.7% identified as
other, and 2.4% did not report their ethnic background. Of the 82
participants, the highest level of education reported by 8.5% of
our sample completed high school, 82.9% completed some college,
and 8.5% completed their undergraduate degree. Most of the students
were recruited from undergraduate psychology courses at Mills College
and received two extra credit points toward a psychology course
of their choice.
We also used confederates in our experiment, since we needed three
people present to constitute a group. Since we could not ensure
the attendance of all who signed up, confederates were needed as
back ups. We believe the confederates did not affect our research
in any way because they did not interact with the other subjects
and their work was not included in the analysis of our data. They
were nothing more than a body to lead the real participants into
believing that their work was being combined with the other members
of the group.
Materials
Task
Participants
were given an envelope with a piece of paper with an object written
on it. The object used in this experiment was a knife, which we
chose for replication purposes (i.e., other experiments in this
topic used the same object). Inside the envelope were 50 pieces
of paper for the participants to write their uses for the knife
on. Participants were instructed by thorough written and verbal
instructions to write a use on a piece of paper, fold the piece
of paper two times, and place the paper in a box. During the experiment,
the participants were seated at a table with a partition to separate
them from other participants. During the time that participants
were given to generate uses for the knife, they were given headphones
through which played Beethoven’s Fifth Symphony as
way of preventing them from hearing other participants.
Questionnaire
Two
questionnaires were used in the experiment: one for the group conditions
and another for the individual conditions. Both questionnaires used
a 10-point Likert scale (Appendix
A ), which we chose because of its usage in similar experiments.
Participants in the individual conditions were asked three questions,
two of which measured the amount of effort they believe they exerted
on the task, and the other measured the importance of reaching the
set goal. Participants in the group conditions were asked the same
questions, plus four other questions asking to approximate the amount
of effort expended by the other group members. These questions were
intended to measure social compensation.
Procedure
Participants met the researchers in a small room at a scheduled
time and day. The participant was assigned to one of the four conditions.
The four conditions of the study were individual-punishment, individual-no
punishment, group-punishment, and group-no punishment. The participants
were then given a consent form (Appendix
B), which they signed if they agreed to continue on with the
study. The consent form also gave a brief overview of the study.
If consent was given, participants were given written and verbal
instructions on how to continue with the study (Appendix
C ). In the group conditions, after being seated at the table,
confederates or other participants arrived and sat down next to
the participant/participants. We employed the use of one or two
confederates, which was any combination of one or two of six Mills
undergraduate students selected, who were not part of the psychology
department. In the individual conditions, confederates were not
used. Once everyone was seated, the researcher handed each person
an envelope with a slip of paper clipped to it with the word “knife”
written on it. All participants were given a goal for the amount
of uses they were to generate for the knife. The goal was 34 uses
for the object. This goal was determined based on the findings of
Williams and Karau (1991). In their study, the average number of
goals generated was 25.48 (SD=9.19) in the medium trust
co-active condition. We decided to take the average plus one standard
deviation as our goal, which was how we arrived at 34 uses as the
goal.
In
order to manipulate the punishment conditions, participants in the
individual-punishment condition were told that if they did not reach
the goal, we would be unable to use the data and they would have
to stay and run the experiment again with a different object. Participants
in the group-punishment condition were told the same, but that their
uses would be combined with the other group members and that, as
a group, they were to reach the goal of 34 uses.
The
participants were told to generate as many uses for the knife as
possible in a 12-minute span of time. Twelve minutes had been found
to be a sufficient amount of time to generate uses for an object
in previous research by Harkins and Petty (1982). After the 12 minutes
were up, the music stopped as a signal for the participants to stop
writing. The researchers then gathered the slips of paper from the
participants and the confederates and placed them in a large box.
This was done so that the participants thought their uses would
not be individually identified, due to the fact that identifiability
has been found to decrease social loafing (Williams et al. 1981;
Harkins and Jackson 1985; Bartis, Szymansky, and Harkins 1988; Weldon
and Gargano 1988; Harkins and Szymansky; 1989). Social loafing was
measured by the number of uses each participant generated.
After the brainstorming portion of the experiment was over, participants
were given a questionnaire to fill out. When the questionnaire was
completed, the participants were debriefed and told the hypothesis
of the experiment. They were also asked to not disclose information
about the experiment to other individuals. Lastly, the participants
were asked if they would like to receive information about the results
and findings of the research, thanked for their participation, and
allowed to leave.
A 2x2
analysis of variance’s (ANOVA) was conducted with group size
(1 vs. 3) and punishment (no punishment vs. punishment) as the independent
variables of interest and number of items generated as the dependent
variable.
Results
Analysis of the number of uses generated in relation to the independent
variables of interest revealed two main effects. One was the threat
of punishment on the number of uses variable, F (1, 78)
= 12.56, p<0.05, as participants in the punishment condition
generated more uses for the object (M = 33.4) than those
participants in the no punishment condition (M = 26.14).
There was also a main effect for group size on the number of uses
generated, F (1, 78) = 4.56, p < 0.05, as participants
in the individual condition generated more uses for the object (M
= 31.95) than those in the group condition (M = 27.58).
These findings replicate the classical social loafing effect. There
was no significant interaction, however, F (1, 78) = 0.003,
n.s. This finding does not support our hypothesis that punishment
threats will decrease the social loafing effect, since, even under
punishment threats, social loafing persisted.
Analysis of the ancillary measures using ANOVA (2 group size x 2
punishment condition), revealed several main effects. Ratings of
feelings of effort on the task showed a main effect for punishment,
F (1, 78) = 4.16, p< 0.05, where people under
the threat of punishment believed they applied greater effort to
the task measured by a 10-point Likert scale (M = 8.9)
than in the no punishment condition (M = 8.2). There was
not a significant main effect for group size and effort, F
(1, 78) = 0.1, p = 0.75 and there was no interaction, F
(1,78) = 0.032, p = 0.86. Ratings of level of effort applied
revealed a main effect for punishment, F (1, 78) = 4.57,
p < 0.05. Participants in the punishment condition rated
their level of effort higher (M = 8.95) than those not
under punishment (M = 8.28). Also, there were no main effects found
for group size on the level of effort participants believed they
applied to the task, F (1,78) = 0.17, n.s, and no significant
interaction between group size and punishment threats on rating
of level of effort, F (1,78) = 0.14, n.s. Participants
in the punishment condition rated the importance of the goal (M
= 9) higher than participants that were no under punishment (M
= 7), F (1, 78) = 20.17, p < 0.05. The same
pattern was found for group size where individuals rated the importance
of the goal higher (M = 8.46) than participants in the
group condition (M = 7.53), F (1,78) = 4.4, p
< 0.05.
There were no significant findings for the questions posed to the
participants in the group condition with respect to independent
variable, punishment. Participants in the punishment condition did
not feel that they worked harder than their group members as compared
to the no punishment condition, t (41) = 2.69, n.s. Participants
in the punishment condition also did not rate the level of their
group members lower than the no punishment condition as predicted,
t (41) = 0.296, n.s. Participants in the group condition
also did not differ from the no punishment condition in the belief
that they applied more effort to the task, t (41) = 0.007,
n.s., and the participants in the group condition did not differ
in the number of uses they believed the other group members generated,
t (41) = 3.63, p = 0.06. To sum up, participants
in the group-punishment condition did not feel that they worked
harder, that their level of effort was higher, or that they generated
more uses for the object than those in the group-no punishment condition.
For a complete list of the means for the dependent variables that
were measured as a function of the four conditions of interest,
see Tables 1-5.
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| Table
1 . Mean Number of Ideas Generated*
*As a function of punishment threats and group size |
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| Table
2. Mean Effort Placed on Task*†
*As a function of punishment threats and group size
†Effort was measured on a 10-point Likert scale (1 =
strongly disagree that I applied all of my effort to the task,
10 = strongly agree that I applied all of my effort to the
task)
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| Table
3. Mean Effort Placed on Task*†
*As a function of punishment threats and group size
†Effort was measured on a 10-point Likert scale (1 =
strongly disagree that I applied all of my effort to the task,
10 = strongly agree that I applied all of my effort to the
task)
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| Table
4. Mean Importance Placed on Task*†
*As a function of punishment threats and group size
†Importance was measured on a 10-point Likert scale
(1 = strongly disagree that it was important to reach the
goal, 10 = strongly agree that it was important to reach the
goal) |
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| Table
5. Mean Questionnaire Response*†
*Responses given by participants in group conditions, as a
function of punishment
1Participants were asked, “How much effort do you think
your fellow group members exerted on the task?” and
rated responses on a 10-point Likert scale (1 = no effort,
10 = all of their effort)
2Participants were asked, “When working as a member
of this group, did you feel that you worked harder than the
other group members?” and rated responses on a 10-point
Likert scale (1 = strongly disagree, 10 = strongly agree)
3Participants were asked, “Did you feel that the other
group members worked or put as much effort into the task as
you?” and rated responses on a 10-point Likert scale
(1 = strongly disagree, 10 = strongly agree)
4Participants were asked to estimate the average number of
uses the other group members generated; this was an open-ended
question.
†None of the responses was significant (p?0.05) using
an Independent Sample t-test
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Discussion
We hypothesized
that threats of punishment would decrease the social loafing effect,
in light of research conducted by George (1995) and Miles and Greenberg
(1993). We placed participants in conditions where they were either
asked to complete a cognitive task under the assumption that they
were performing the task as an individual or that their work on
the task would be a collective effort with two other people. One
variable examined was a threat of punishment: participants were
told that if they did not perform at a specified standard, they
would be held back to run the experiment until they reached the
predetermined goal, or they received no threat of punishment. We
predicted that participants in the group-punishment condition would
perform significantly better than participants in the no punishment-group
condition. This hypothesis was not supported, but many main effects
were found, all of which bolstered the classical social loafing
theory.
The main finding that emerged was that threats of punishment improved
productivity levels, but did not eliminate the social loafing effect.
In addition to this finding, main effects were found for various
measures, including threats of punishment on the number of uses
variable, as participants in the punishment condition generated
more uses for the object than those in the no punishment condition,
group size on the number of uses generated, as participants in the
individual condition generated more uses for the object than those
in the group condition. Analysis of ancillary measures also revealed
an assortment of main effects, including ratings of feelings of
effort on the task, as people under the threat of punishment believed
they applied greater effort to the task, participants in the punishment
condition rated their level of effort higher than those not under
punishment, participants in the punishment condition rated the importance
of the goal higher than participants that were under no punishment,
and, lastly, individuals rated the importance of the goal higher
than participants in the group condition.
With
past research in mind, the present experiment was both consistent
and inconsistent. For example, Miles and Greenberg (1993) concluded
that punishment threats attenuated social loafing, whereas we found
they did not. However, both the present study and theirs did find
increased productivity, of sorts. George’s (1995) study found
that non-contingent punishment was positively correlated with the
social loafing, which did not correspond with the current study’s
findings.
One of the present
experiment’s obstacles may have been the goal. It is possible
that participants found the goal distracting. That is, participants
in the group conditions may have used it simply as a way to assess
themselves, and not their group. Therefore conducting research of
this nature without a goal may have been ideal. This may also serve
as an explanation as to why no significant results for the questions
posed to those in the group conditions were found.
Another possible
problem in our experiment may be group size, as the present study
only used three. Maybe if the groups were larger, different outcomes
would have emerged from the experiment as well. Lastly, the pool
of participants itself could have altered out results, as the pool
was mainly women. This is an interesting, but largely unexplored
problem. Perhaps future research will offer some interesting insight
into this subject matter.
Nevertheless,
the fact that the hypothesis was not supported may have been the
most important finding of our experiment. Based on previous research,
we hypothesized that threats of punishment would decrease the social
loafing effect. In other words, participants in the group-punishment
condition were to perform significantly better, measured by the
number of ideas generated, as opposed to those in the group-no punishment
condition. We also expected to find the classic social loafing theory
replicated, where participants in the individual-no punishment condition
generated more ideas than the participants in the group-no punishment
condition. The fact that social loafing prevailed even under threats
of punishment, speaks volumes about the strength of the phenomenon.
On a somewhat related note, though social loafing continued to manifest
through the threats, practical applications were still derived from
our experiment. Knowing that social loafing flourishes in the classroom
and the workplace, even under threats of punishment, suggests that
punishment as a disciplinary measure to decrease social loafing
may not be as effective as thought previously, even though it motivates
people to be more productive.
There is no doubt that the future will bring about more studies
on social loafing, as our experiment and other psychological research
on social loafing exhibit the fact that social loafing can be lessened
and even eliminated. Some interesting ideas for psychological research
on social loafing include rewards and social loafing, as rewards
seem like a possible way to decrease social loafing and increase
productivity simultaneously, and social loafing and social hierarchy,
as higher roles seem like they may be a deterrent to loafing behavior
(in the workplace, especially.)
Despite
the restrictions of the present experiment, it was successful in
bringing light to various other aspects of social loafing and using
punishment as a potentially powerful tool in motivating and managing
people.
Discuss this article!
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Journal of Young
Investigators. 2004. Volume Ten.
Copyright © 2003 by Jill Kunishima and Kasi Welte and JYI. All
rights reserved.
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